Ak99 case's Terms & Conditions — Your Rights & Responsibilities

01 Introduction & Acceptance

These Terms and Conditions ("Terms") constitute a legal agreement between ak99 case ("we", "us", "the Platform") and the user ("you", "your"). ak99 case is an online entertainment and betting platform in Bangladesh, accessible via website, mobile app, and other digital channels.

These terms are written in plain language so every user in Bangladesh can easily understand them. If you still have questions, feel free to reach out to our customer support team.

These Terms & Conditions were last updated on 1 January 2026. Any future changes will be communicated via your registered email or app notification.

02 Account Registration

A valid account is required to use ak99 case services. You must provide accurate and complete information at the time of registration. Accounts created with false or incomplete details may be closed at any time.

What You Need to Register

• Valid mobile number (linked to bKash/Nagad/Rocket)
• Full legal name (as per National ID)
• Active email address
• Date of birth (must be 18 years or older)
• A strong password

Account Security

Keeping your account login credentials secure is entirely your responsibility. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Each person may only create one account. If multiple accounts are found, all of them will be closed and any accumulated balance may be forfeited.

03 Eligibility & Age Requirements

Ak99 case services are available to individuals aged 18 and above only. We may request a National ID or passport to verify your age.

• Must be 18 years of age or older
• Must be a legal citizen or resident of Bangladesh
• Participation must be voluntary and in sound mental capacity
• Access is not permitted from countries where online betting is prohibited
• Individuals legally prohibited from betting by court order or legal proceedings are not permitted to participate

We may request supporting documents at any time for age or identity verification. Failure to submit documents or any discrepancy found in them may result in a temporary account suspension.

04 Betting Rules

Before placing any bet on ak99 case, make sure you have read the specific rules for that game. Once a bet is confirmed, it cannot be changed or cancelled — unless we do so ourselves under exceptional circumstances.

General Betting Terms & Conditions

• Minimum bet amounts are set individually for each game
• Maximum bet limits vary depending on your account level and game type
• Odds in Live Betting can change at any time
• We are not liable for any bets lost due to internet disconnection
• Bets placed on incorrect odds due to a technical error will be considered void
• If a match is cancelled, your stake will be refunded

Results & Settlement

Official results or internationally recognized sources are used to determine bet outcomes. In the event of any dispute, ak99 case's decision shall be considered final.

05 Deposits & Withdrawals

Deposits on ak99 case are easy via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit amount: ৳100
• Deposits are usually credited to your account instantly
• Deposits must be made using your own payment method only
• Deposits from accounts registered under a third party's name will not be accepted

Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Withdrawal requests are typically processed within 24 hours
• Identity verification may be required before your first withdrawal
• Withdrawals are generally processed to the same payment method used for the deposit
• Withdrawals are not permitted before bonus wagering requirements are met

06 Bonuses & Promotions

Ak99 case regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms that must be met.

• The welcome bonus is available to first-time registrations only
• To withdraw bonus funds, the specified wagering requirements must be met
• Bonuses not used before their expiry date will be forfeited
• The same bonus cannot be claimed more than once
• Any misuse or manipulation of bonuses will result in account closure
• Special bonus terms apply for VIP members

We reserve the right to modify or discontinue any bonus program at any time. We will make reasonable efforts to notify users before any changes take effect.

07 Responsible Gaming

Ak99 case believes betting should be a form of entertainment, not an addiction. We actively encourage responsible play and are here to support our users.

• Deposit limits can be set from your account settings
• Self-exclusion options are available, both temporary and permanent
• Gaming session time limits can be set
• If you notice signs of betting addiction, seek help immediately
• Parental controls are available for family members

08 Prohibited Activities

The following activities are strictly prohibited on ak99 case. Violations may result in account closure and forfeiture of any funds held.

• Placing bets using bots, scripts, or automated software
• Participating in match-fixing or fraudulent activity
• Money laundering or transactions involving illegal funds
• Using another person's account or attempting to hack
• Bonus abuse or gaining unfair advantages through multiple accounts
• Tampering with the platform's security systems
• Harassing other users or using abusive language

09 Account Suspension & Closure

Ak99 case reserves the right to temporarily or permanently suspend any account under the circumstances listed below.

• If you violate the Terms & Conditions
• Failure to verify identity or providing false information
• When suspicious financial activity is detected
• Involvement in prohibited activities
• By order of a court or regulatory authority

We generally send a notice before closing an account. However, in cases of serious violations, the account may be closed without prior notice.

10 Data Protection & Privacy

Protecting your personal data is our priority. To learn how we collect, use, and safeguard your information, please see our Privacy Policy Full details are available on the page.

• Your information is never sold to third parties
• All data is protected with SSL encryption
• Information may be disclosed to authorities when required by law
• You have the right to request access to or deletion of your data

11 Updates to Terms & Conditions

Ak99 case reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via registered email or app notification.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We recommend checking this page regularly to stay informed.

12 Contact & Complaints

If you have any questions or complaints about these Terms & Conditions, please get in touch with us.

• Email: support@ak99case.com
• Live Chat: 24/7 support via website and app
• Help Center: For answers to common questions, visit our Help Center View

We take all complaints seriously and aim to respond within 48 hours.